Normal support by Email, phone, online support site and one remote support session during business hours (9:00-6:00PM UTC+1) is included (free). Extra remote support sessions will be charged USD 95.0/started hour.
Free support does not include reviewing custom stored procedures / SQL statements / logs related to your custom data model/solution. Customizing / reviewing data-models, stored procedures, SQL Statements will be charged USD 95.0/started hour.
Extra support options
USD 89.00 one time fee
Template creation based on your database table for 1 folder type: Calendar, Contact etc..
We will create a template based on existing table object. Database programming (stored procedures, views etc..) is not included in Gold support!
USD 99.00 per month
GeniusConnect-Premium technical support 24 hours a day, 7 days a week. Available only for GeniusConnect-Multi User licenses. Subscription (monthly) can be terminated at any time.