You have 30 calendar days to request your license key refund from the date you received it. To be eligible for a return, you must mail us your original license key email. Additional services and products are nonrefundable (Backup CD, Backup CD shipping costs, Support services)
Once we receive your refund request, we will immediately notify you on the status of your refund. If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.